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Privacy Policy


Last updated: 27th June 2025

We respect your privacy and care about how your personal information is used. Our Privacy Policy explains how we protect your privacy as a user (“you”, “your”, “user(s)”) when you visit this website and any of our other websites, mobile or digital applications, or any other services we offer from time to time by or in connection therewith that links to this Privacy Policy (collectively, the “Platform”). This Privacy Policy describes what types of information we gather and track when you use our Platform, how this information is used and with whom it is shared. This Platform is operated by BetterLife Horizons Private Limited, a private limited company incorporated under the Companies Act 2013 and having its registered office at 18th Floor, Tower A, Building No.5, DLF Cyber City, DLF Phase-3, Gurugram, Haryana, India, 122002.

This Privacy Policy (US) applies to users located in the United States who access or use the Gabit platform. While BetterLife Horizons Private Limited is the owner and primary data controller, we comply with applicable U.S. state and federal privacy laws when handling your personal information.

This notice provides details about the categories of personal information we collect, how we use it, and the privacy rights available to U.S. residents, including those under the California Consumer Privacy Act (CCPA/CPRA) and similar state laws.


Your consent

By accessing or using this Platform including downloading the mobile application, purchasing products or services via the Platform you are consenting to the collection, use and disclosure of your personal information in accordance with the practices and policies outlined in this Privacy Policy or as otherwise required by, or permitted under, applicable law.

IF YOU DO NOT CONSENT TO THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS SET FORTH IN THIS PRIVACY POLICY, PLEASE EXIT AND DO NOT USE THIS APP.


Scope of this Privacy Policy

This Privacy Policy covers personally identifiable information (“personal information”) that we gather when you are accessing or using our Platform. This policy does not deal with the policies or practices of companies that we do not own or control or to individuals that we do not employ.

Personal information is information that typically identifies, relates to, describes or is reasonably capable of being associated with you personally, either alone or in combination with other information available to us. Examples of Personal Information include your name, contact details, information you provide when you create an account or a personal profile on one of our Platform.

We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register for the products or services like delivering products, providing feedback on activities on the Platform, etc. If you are under the age of 18, please do not attempt to register for the products or services, or send any information about yourself to us. No one under age of 18 may provide any personal information to us without parental consent.

As a business service, we neither knowingly collect or store nor use any personal data of any individuals under the age of 18. We do not target our services towards individuals under the age of 18. Individuals under the age of 18 should seek the consent of their parents before providing any information about themselves, their parents, or other family members on our Platform. You must ensure you have your legal guardian’s permission to use the Platform and we may request for verifiable permission in such case. If you are a parent or legal guardian and allow your child to use the Platform, you will be responsible for your child’s activities on the Platform and the Terms of Use and this Privacy policy will apply to you.


Information that is collected through our Platform

We collect personal information that you knowingly provide to us when you interact with our Platform, as well as certain information automatically through your use of our services.

Information You Provide to Us:
When you sign up or create a profile on Gabit, you may provide us with the following:

  • Name, age, gender, and email address
  • Payment-related information (though we do not store credit card details)
  • Shipping address
  • Health and wellness information such as physical and mental health conditions, nutrition and dietary preferences, fitness goals, location, height, weight, body measurements, sleep patterns, and other lifestyle data
  • Login credentials and account settings
  • Feedback or content you submit while using the Platform

This information is used to personalize your experience, deliver products or services, and improve our offerings.

Information We Collect Automatically:

When you browse or use our website or mobile app, we may automatically collect:

  • Device identifiers (e.g., device type, operating system, app version)
  • IP address and general location (based on permissions you’ve granted)
  • Browser type, referring/exit pages, and usage activity
  • Cookies and similar tracking technologies

We use this information to understand usage patterns, ensure platform security, enhance user experience, and support analytics and personalization features.

You can manage your cookie preferences through your browser or device settings. Disabling some cookies may affect your experience.

Information from Interactions with Coaches or Health Experts:

If your plan includes sessions with coaches, nutritionists, or medical practitioners, we may collect:

  • Health and medical data, including test reports (e.g., glucose, blood)
  • Notes from consultations conducted via the Platform
  • Fitness and activity logs, dietary data, and health insights

This information helps tailor services to your wellness goals. We only collect medical data that you voluntarily provide or that professionals submit with your consent.

Information from Third-Party Sources:

We may supplement the information you provide with data from:

  • Business partners and integrations with fitness/wellness apps
  • Social media (if you engage with us via social platforms)
  • Wearables or connected health devices

Examples of this may include your sleep patterns, step count, food preferences, or exercise history.


Product Usage Data:

If you use Gabit-connected products or devices, information generated by your use such as fitness readings or body measurements may be automatically uploaded to your user profile. Where such data can identify you, it will be treated as personal information under this Privacy Policy.


Aggregated and De-Identified Data:

We may anonymize your personal information and use or share it in aggregate form. This means it cannot be used to identify you personally and is typically used for research, analytics, and improving our services.

Your Choices:

We strive to offer you control over your data. Where applicable, you may:

  • Choose not to provide certain data (though this may limit features)
  • Opt out of cookies or targeted marketing (via browser or app settings)

If you have any questions or wish to exercise your privacy rights, you may contact us using the details provided in the “Contact us” section of this Privacy Policy.


Information collected through use of our devices or services

If you are using one of our products or devices, Your device may collect the following activity data such as activities performed, calories burnt, daily patterns, sleep data such as sleep schedule, sleep duration, sleep habits and areas for improving your sleep, heart rate data blood glucose levels, blood reports uploaded by you and so forth. If you are our customer, we may supplement the information you provide online on our Platform with information you provide through one of our products. When your device syncs with our applications or software, data recorded on your device is transferred from your device to our servers.

We may also use your information to make inferences and show you more relevant content. For example information like your height, weight, gender, and age allows us to improve the accuracy of your daily exercise and activity statistics like the number of calories you burned and the distance you travelled. Based on your sleep data such as sleeping patterns we provide you with customized insights to help you improve your sleep. We may personalize activity goals for you based on the goals you previously set and your historical exercise or activity data.

As part of our services it may also include collection of precise geolocation data, including GPS signals, device sensors, Wi-Fi access points, and cell tower IDs. We collect this type of data if you grant us access to your location. You can withdraw your consent at any time by disabling the GPS or other location-tracking functions on your device.


Purpose and use

We, our affiliates and/or the sellers or service providers on the Platform may access and use your personal information for the following purposes:

  1. To provide the products and services on the Platform including optimizing, or further developing/improving operation of the app or for providing better user experience;
  2. To provide you with effective customer service;
  3. Contact you with information and notices related to our Platform;
  4. Contact you with information and notices related to our Platform;
  5. Understand your needs, interests and preferences;
  6. To contact you for future collaborations with third party service providers;
  7. General business and operating purposes, such as the administration, management and operation of the business, including client/user interaction, responding to requests, customizing and improving our services;
  8. For payment, billing and invoicing related purposes;
  9. To generate aggregated data to prepare insights (not being SPDI) to enable us to understand patterns and trends with a view to learn more about your preferences or other characteristics;
  10. Compliance with our obligations under applicable laws and other regulations, including to protect against and prevent fraud and other legal or information security risks;
  11. To improve the products and services;
  12. To participate in surveys and provide feedback to us.

How we share your personal information

We share your personal information in personally identifiable form with third parties only as described below.

  1. Service providers: We employ other companies and people including but not limited to consultants such as nutritionists, coaches, medical practitioners to perform tasks on our behalf and need to share your information with them to provide products or services to you.
  2. User submissions: Any content or personal information that you voluntarily disclose online in a manner other users can view (on discussion boards, in messages and chat areas, etc.) becomes publicly available, and can be collected and used by others.
  3. Business transfers: We may decide, for strategic or other reasons, to sell, buy, merge or otherwise reorganize one or more of its businesses. A transaction of this type may involve the disclosure of Personal Information to prospective purchasers. Your Personal Information may be transferred to a company that has acquired the stock or assets or one of our business units, for example, as the result of a sale, merger, reorganization or liquidation.
  4. Affiliated businesses and third-party websites we do not control: In certain situations, businesses or third-party websites we're affiliated with may sell items or provide services to you through the Platform (either alone or jointly with us). We will share your personal information with that affiliated business only to the extent that it is related to such a transaction or service.
  5. Protection of our rights and others: We may release personal information which we believe in good faith that release is necessary to comply with law enforcement or applicable laws; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Betterlife, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
  6. We may offer certain programs (such as loyalty programs), benefits and offers provided by our affiliates, partners or third parties, which are complementary to our products or services.

We reserve the right to disclose your Personal Information as described in any click-through agreement to which you have agreed on one of our Platform. We also reserve the right to disclose your Personal Information as described in any Privacy Notice posted on the Platform where you provide that information. By providing your Personal Information on that Platform you will be consenting to the disclosure of your Personal Information as described in that Privacy Notice. You may withdraw your consent at any time in the manner mentioned in this policy.

Transfer of Personal Information Outside the United States

Gabit is headquartered in India, and the personal information we collect from users in the United States may be transferred to, stored, and processed in India or other jurisdictions where our affiliates, service providers, or data processors are located.

By using the Platform and providing us with your personal information, you acknowledge and consent to the transfer of your information outside of the United States for the purposes described in this Privacy Policy. We implement reasonable contractual, technical, and organizational safeguards to help ensure that your data is protected in accordance with applicable laws and industry standards, regardless of where it is processed.

BY YOUR CONTINUED USE OF THE APPS, SERVICES AND THE PRODUCTS, YOU ARE PROVIDING YOUR CONSENT FOR TRANSFER, SHARING AND DISCLOSURE OF PERSONAL INFORMATION OR SPDI BY US IN ACCORDANCE WITH THIS PRIVACY POLICY.


Security

Your account is protected by a password for your privacy and security. You need to ensure that you prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately, including in case of using any social logins such as google or facebook accounts as well as any logins based on OTP authentication. You must ensure the safety of your accounts and devices and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

Your data may be anonymized, de-identified and/or aggregated, and the resulting data may be held by us, our affiliates, service providers and sellers on the Platform, associates, agents, representatives, and other authorized third parties, for as long as necessary for us to provide the services effectively or for other purposes.

We endeavour to protect the privacy of your account and other personal information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

We are not responsible for the privacy policies and/or practices on other sites, mobile applications and/or similar platforms. When following a link to another such site you should read that site's privacy policy.

Any transmission of information by you to our Platform or otherwise is at your own risk. We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure.


Changes to this policy

We reserve the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. Your continued use of the Platform, services and products following the posting of changes to this Privacy Policy will constitute your consent and acceptance of those changes.


Marketing communications

By creating a user account on our Platform or subscribing to our services, you consent to receiving communications from us via email, SMS, push notifications, Whatsapp and other channels. We may send you marketing messages, promotional offers, and important service updates related to your account or subscription. You may opt out of our marketing emails by clicking on the ‘unsubscribe’ link provided in the emails. However, we may still send you non-marketing emails about your accounts or any other transactions with you.

We may also use cross-device targeting to help identify our users and serve advertising.

To opt out of Google Analytics you can visit the Google Ads Settings page.

To opt out of Twitter’s interest-based ads, you can follow their instructions posted on their website/app.

To opt out of Facebook’s interest based ads, you can follow their instructions posted on their website/app.

To opt out of Instagram’s interest based ads, you can follow their instructions posted on their website/app.


Account deletion

You may close your Gabit account at any time by e-mailing care@gabit.com. We will permanently erase your personal data from active systems within 30 days, unless we must retain certain records to comply with law, detect security incidents or defend against legal claims.


Additional Notice

We are required to provide additional information to you about how we use and disclose your information, and you may have additional rights with regard to how we use your information.

Consistent with the " Information that is collected through our Platform" section above, we collect certain categories and specific pieces of information about individuals that are considered "Personal Information". As detailed above, we may collect this Personal Information from you and other third parties. We collect, share and disclose Personal Information for the business and commercial purposes described in the " Purpose and use” and " How we share your personal information" section above.

If you are a US resident, you have the following rights:

  1. Right to request for information: You have a right to request us for a record of the personal information we collect from you, the categories of data and how we process it.
  2. Right to erase or rectify information: At any time, you can request for erasing your personal information including rectification of the same except where we have legal obligations to retain it under law.
  3. Right to limit use and disclosure of sensitive personal information: You can direct us to only use your sensitive personal information (for example, your social security number, financial account information, your precise geolocation data, or your genetic data) for limited purposes, such as providing you with the services you requested.
  4. Right to opt-out of sale or sharing: You may request that we stop selling or sharing your personal information (“opt-out”).

Cautionary Notice

We do not solicit confidential details like your OTP/CVV/PIN/Card Number/ Bank account details through any means and we do not call users/customers with offers, discounts on products and offering free gifts. Please be aware of any attempt by third parties using various techniques such as ‘phishing’ to contact, influence and defraud consumers. Please do not share any personal or payment sensitive information with unknown persons which may lead to unauthorized use and/or fraud and consequent financial loss. We shall not be liable for any loss, damage, expense incurred by a customer where the customer has shared personal and/or payment sensitive information with scamsters/fraudsters. Please report any incidents to our privacy officer to enable us to investigate and explore legal recourse.


Contact us

If you have questions about this Privacy Policy or our privacy practices or if you wish to access, update, correct or withdraw your consent, please write to us at care@gabit.com

You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our services / products. If you upload/post/communicate any success stories, comments, messages, blogs on the public sections of the Platform it will become published content. We may publish such published content on our Platform so long as you consent to it. You may request that such published content be taken down at any time and we shall remove such published content. For doing so, please write to us. However, we are not responsible for any actions taken by third-parties with respect to such published content.

We will retain your personal information for a reasonable period as necessary for the purpose or as long as the law requires.

Your use and dispute over privacy is subject to this Privacy Policy and the Terms of Use, including limitation on damages, resolution of disputes and application of the laws of India.

We take all privacy-related complaints seriously and will make every effort to investigate and resolve your concerns promptly, typically within 30 days of receiving your request.